Virtual Inspections

Contractor at Job Site Holding Tablet

The City has implemented a virtual inspection program for:

  • Commercial and residential roofs
  • Residential door and window replacement
  • Residential water heaters 
  • Residential air conditioning unit replacement 

The system uses online video conferencing to allow inspectors to remotely view the site using a webcam controlled by the owner or contractor.

  • Inspections are available Monday through Friday from 1 to 2:30 p.m.
  • Appointments must be scheduled by 3 p.m. the day prior to the inspection.

Requirements

  • Registered CSS Online Portal Account
  • Device with Webcam
  • GoToMeeting Software or App Installed
  • Internet Access

Instructions

  1. Log in to your CSS account and schedule the inspection type you need performed.
  2. In the CSS Comments/Gate Code section, enter the email address used in your GoToMeeting account. Before noon on the inspection day, you’ll receive an email notification containing a meeting link.
  3. At your scheduled inspection time, click the link to join the meeting and select the share camera option. Make sure to activate the webcam beforehand.
  4. The City Inspector will provide instructions on what to view and how to move the device around.
  5. Inspection results are entered into the CSS system during the meeting session.